We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need proof of purchase.
To start a return, email us at firstname.lastname@example.org or phone 289-221-1174. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. All returns are processed by courier.
You can always contact us for any question about returns.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Made to order products are non-returnable. Please get in touch if you have questions or concerns about your specific item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
"Each one of our pieces is a one-of-a-kind work of art"
At a local sawmill, I choose logs and have the sawyer cut them one-inch thick,
on an angle. The pieces are dried for 4 months, using fans before being sanded
to 220 grit.
Several coats of hempseed oil are applied. Each board is then treated with 2 coats of our own hempseed oil/beeswax paste.
We package a complimentary tin of our board paste with every board.
I purchase kiln-dried, planed, live-edged boards from sawmills, and I sand them to 220 grit.
I then treat them with several coats of hempseed oil and end with 2 coats of our hempseed oil/beeswax paste, a tin of which comes with each purchase.
I purchase kiln-dried, planed, live-edged boards from sawmills for custom orders, and I sand them to 220 grit.
I then finish them with 2 coats of an eco-friendly hard wax/oil product.
After assembly, they are ready for pick-up or delivery.
Find our products at these local retailers:
Live Edged Woodcraft, 11 Corners Ave., Georgina, ON
Country Cheese Company, 289 Kingston Rd., East, Unit 3, Ajax, ON
Twig Gardens & Co., 10 The Queensway S., Unit 2, Keswick, ON
Port Carling Foodland, 10 Bruce Wilson Rd., Port Carling, ON
Georgina Centre For the Arts and Culture, 149 High St.,Sutton, ON
Blooms ' Loons and Gallery 212, Island 212-44, Lake Temagami, Ontario
Olive Us Oil and Vinegar Tasting Room stores in 3 locations, 3003A 30th Avenue,
Vernon, British Columbia; 76-9522 Main St.,
Lake Country, British Columbia; #112- 2090 10th Avenue, S.W.,
Salmon Arm, British Columbia.